Get insight into your returns

What can be measured, can be improved.
Retino will identify your pain points.
Tickets statistics
Tickets statistics

Know how much returns and claims you are processing and what are the bigger trends over time.

Process efficiency
Process efficiency

Measure how much time is spent on ticket processing and drill the data by ticket type, time period and employees.

Customer satisfaction
Customer satisfaction

Capture customer satisfaction automatically and know if there are still bottlenecks in you customer service.

Return reasons
Return reasons

Why are customers returning the goods to you? Identify the problems soon and prevent them in the future.

Problematic products
Problematic products

Identify which products are returned the most and what can you do about it.

Return rates
Return rates

How many orders are getting returned or are otherwise problematic? Is the rate rising or falling in time?

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We found out about problems you had no idea even existed. Now everything runs perfectly. I would recommend Retino to everyone.

Petr Kuneš
Owner

Ready to do perfect returns?

It’s easy and it only takes a minute to start your free trial.