Increase customer satisfaction

Retino makes return process easy for your customers.
This increases loyalty and repeated purchases.
Self-service
Self-service

Customers can file their cases themselves, effortless, without customer care touchpoint.

Notifications
Notifications

Customer gets all the info in time and automatically. They appreciate always knowing the next step.

Shipping
Shipping

Shipping by Zásilkovna, PPL and GLS is provided automatically so that customer doesn't need to do anything else.

Customized
Customized

Retino will look like your shop, adhering to your brand and providing consistent customer experience.

Faster resolution
Faster resolution

Retino makes the process quicker and the customer is refunded in less time, which increases alternative purchases.

97%+ satisfaction
97%+ satisfaction

Our stores regularly score 97% or better customer satisfaction with returns, compared to a 50% market benchmark.

,,

Out of nearly 5000 reviews, we got only 40 negative ones. We are trying to provide an absolute maximum to our customers.

Zoltán Korcsmáros
Head of customer support

Ready to do perfect returns?

It’s easy and it only takes a minute to start your free trial.