E-commerce customer satisfied with the return process spends 4× more.
It's time to perfect your returns.
All your returns and claims are managed in one place, including communication with the customer and logistics. We will monitor quality of service and prepare smart reports for your managerial reviews.
Repeated routine tasks are automated easily. Save up to 60% of your time.
Retino speaks 10 languages and is ready for global scale business.
We'll see that you comply with local regulations about returns and claims.
We have a smart analytical system under hood. Measure response time, resolution time, customer satisfaction, product and customer metrics. Drill stats by time period, people and return types. Automatic reporting will give you first-hand insight into your business.
„Thanks to Retino, we now have detailed insight into our claims. Our goal is to improve the customer satisfaction and this is for sure one of the ways.“
Our app is secured under top tier standards. We pass a regular security audit.
Order reverse logistics with a single click. Available in selected countries.
Retino speaks with your customers in 10 languages.
Get insight into how your return policy is executed.
No. We will let you test our solution for free. Credit card is not needed.
Yes. You can cancel anytime and we will no longer charge you. We provide no refunds.
Historic availability of Retino reaches over 99,5%. We offer SLA for enterprise-level customers.
We are secure under top tier standards. We pass regular audits. Our service complies with GDPR.
Please fill in this form and we'll set up a demo for you, free of charge.